All orders are shipped from the Insight Professional warehouse in Sydney, Australia.

All orders placed Monday to Friday will be dispatched the next business day, weekend orders will be dispatched on Monday.

All order will be upgraded to express shipping, please allow 1-2 business days for Sydney metro and 3-4 days for interstate and rural locations.

To avoid delays please ensure you enter the correct address. Should the incorrect address be entered it will be up to the customer to cover the cost of resending or redirecting the parcel to the new address.

We only use authority to leave delivery services to ensure you get your products without any delays. Please ensure you enter a safe location for the delivery staff to leave the parcel. Insight will not be responsible for lost or stolen parcel left on site.

Purchases made during the weekend or on a public holiday will be dispatched on the next available business day.

You will be advised by email when your product has been dispatched from our warehouse.

Please note that we will use our best endeavours to meet stated time frames for dispatch and delivery, however many factors can affect these time frames and we cannot guarantee that they will always be met.